Friendly Fridays Digital Champion

REF: 69318d866552a

Would you like to help more people in Stockport to use the internet or feel more confident using a computer? Tech genius NOT required! Your everyday knowledge using a smart phone or browsing websites is enough. Are you friendly and patient? Do you feel confident speaking to new people over a brew? Have you helped friends or family to use their computer or phone? Do you love a fun digital activity like online jigsaws, Wordle or feel-good gaming? Then being a Digital champion volunteer is for you! Friendly Fridays and Starting Point are teaming up to support people to have fun and solve problems on digital devices. Friendly Fridays follow the 5 ways to wellbeing – Active, Connect, Learn, Take notice and Give. They are Age friendly, Dog friendly, Child friendly and Ability friendly. They help people to help themselves. For example, people make their own teas and coffees. Conversations are the most important part of volunteering, and that goes for Digital champions too.

Role

You’ll be chatting to people, and when a digital question comes up, you’ll be helping the person to solve that problem. That might mean supporting someone to fill in an online form, find an email, research something online, learn to use their phone, or suggesting other local help if you can’t support with a particular issue. We'd love Digital champions to come up with some creative, fun ways to get online or use devices too. Are there some silly games you play with your kids on devices? Do you love drawing on a tablet or using photo collage apps? Could you help others try Wordle, Nerdle or other brain teasers? As you’ll be part of the volunteer team at Friendly Fridays, you will need to help with some non-digital tasks as part of the team – ie wiping tables, supporting people to make teas and coffees or tidying up toys. This will help you get to know everyone and feel like part of the team. We give full training to all volunteers, as well as ‘top up’ training on current issues or digital things you need to know. You’ll have support from Starting Point staff and the Friendly Fridays team. You’ll never be on your own when you volunteer. Friendly Fridays sessions take place every Friday 9.30am – 2pm at the Rose Walker Community Centre, Essex Ave, Stockport, SK3 0JA We’re looking for three Digital champions to share this role, so you won’t need to volunteer every week, unless you want to. Contact Clara, Volunteer lead at Starting Point to find out more – clara@startpoint.org.uk. Text Clara on 07874 042 365 or ring 0161 494 9947. Leave us a message so we know you’ve called, as we don’t return all missed calls.

When:

All our volunteer roles have a rota, so you don't need to do every week. Fridays 9.30am -2pm

Where:

SK3

Other:

What are our volunteers like? Everyone is different! Some of our volunteers are retired, some are looking for work. Some are trying something new after being unwell or children becoming part of their family. Please tell us how we can help you feel included whatever your culture, ethnicity or sexuality. We welcome people with disabilities to volunteer with us, we can give you all the info about our sessions and venue. Please talk to us about adjustments we can make so you can volunteer happily with us. You do need to volunteer in a sometimes noisy environment. We welcome people who are learning English. You do need to read online information and feel happy to explain computer based tasks in English

Closing date for applications:

31 March 2026

Who to contact:

Clara Jones

Starting Point Community Learning Partnership

Organisation description:

Starting Point helps people to get online, or feel more confident using computers. We also run community events and support people locally with Community Organising. Our community activities have included sing-alongs, craft clubs, community events and kid's holiday clubs. We run Digital skills sessions and connect people to the National Databank to help with the cost of mobile data. We run a Digital device lending library and are part of the DigiKnow network, Stockport council’s project for Digital inclusion. Digital Champion volunteers help in Digital skills classes, or informally with friends, family or neighbours. We support other organisations in Stockport to have Digital champions, with our network of Digital champion volunteers across Stockport. You’ll be joining a friendly group of volunteers where full training is given for your role, plus we have regular socials if you volunteer with us!

Organisation type:

Social Enterprise

Company location:

Starting Point Community Learning Partnership 4-5 Woodley precinct Stockport , SK6 1RJ

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