Community Facebook Moderator

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.


In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment by welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring group rules are followed and that content is appropriate by alerting managers when inappropriate content is posted or when there is a safeguarding issue.


What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community by by engaging with the people with sight loss, local and national organisations.
• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.


In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers through regular moderator meetings


Time commitment
• This volunteering role requires a commitment of around 5 hours a week, there is the option to volunteer for a greater number of hours but this isn't essential.


If you have any questions or are unsure if this role is right for you, please email peertopeersupport@rnib.org.uk, or call 0303 123 99 99 (option 4 then 2).

How often will I be needed?
5 Hours per Week

Key requirements
This role requires an enhanced criminal record check and 2 references.

Location

Home based
This role is home based

Who this opportunity will suit
Minimum age
You must be at least 18 years old to apply

What skills and experience are needed?
An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.